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Privacy Policy

At Sneaky&Tee, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit or make a purchase from our website, www.sneakyandtee.co.uk.

1. Who We Are

2. What Data We Collect

We collect various types of personal data depending on your interaction with our website. The data we may collect includes:

  • Personal Identification Information: Name, email address, phone number, postal address, billing address.
  • Payment Information: Credit or debit card details, PayPal details (processed securely by third-party payment processors).
  • Transaction Data: Purchase history and payment details.
  • Technical Data: IP address, browser type and version, time zone settings, operating system, and platform.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences for receiving marketing from us.

3. How We Use Your Data

We use the data we collect for the following purposes:

  • To Process and Fulfil Orders: We use your personal data to process payments, deliver goods, and communicate with you about your order.
  • Customer Service: To provide customer support, resolve any issues, and respond to your inquiries.
  • Marketing: With your consent, we may use your data to send you promotional offers, newsletters, and other updates about our products and services.
  • Improving Our Services: To enhance our website and services by analysing how customers interact with us.
  • Legal Obligations: To comply with legal and regulatory requirements, such as tax obligations and fraud prevention.

4. How We Store and Protect Your Data

We store your personal data securely on encrypted servers and use appropriate security measures to prevent unauthorised access, disclosure, or alteration of your data.

  • Payment Security: We do not store your full payment information. Payment processing is handled by secure third-party providers, such as PayPal or Stripe, ensuring compliance with PCI DSS standards.
  • Data Retention: We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (e.g., tax and accounting obligations).

5. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with:

  • Service Providers: Trusted third-party companies that assist us with fulfilling orders, processing payments, delivering packages, or providing customer support (e.g., couriers, payment processors).
  • Legal Authorities: When required by law, we may share your data to comply with legal obligations or to protect our business.

6. Your Data Rights

Under GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your data when it is no longer necessary for the purposes we collected it for.
  • Right to Restrict Processing: You can ask us to suspend the processing of your data in certain circumstances.
  • Right to Data Portability: You can request that your data be transferred to another party in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your data for direct marketing or legitimate interests.

To exercise any of these rights, please contact us at info@sneakyandtee.com.

7. Cookies

We use cookies to improve your browsing experience on our website. Cookies help us remember your preferences, analyse traffic, and tailor marketing efforts. For more information, please see our Cookie Policy.

8. Marketing Communications

If you consent to receive marketing communications from us, we will send you updates about products, promotions, and special offers. You can unsubscribe from these communications at any time by clicking the “unsubscribe” link in any email, or by contacting us at info@sneakyandtee.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and if significant changes are made, we will notify you by email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:

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